FAQ

Setting Up AINEO Secure Groupware On iPhone

If you have an iPhone and you are using AINEO Secure groupware, then you definitely want to set up your account on your smartphone. 

Set up is very simple. Please follow the below directions

1) Go to “Settings” and select mail.

2) Select “Add Account”

3) Select the “Microsoft Exchange” account.

4) Input your email, email address again under user, and password. Touch the “next” button.

5) Input the secure server cluster name “zmail.aineo.net”.

6) Hit “next”.  As long as your email address, password, and server names are correct, you will get a “success”

Once the account is set up, you will have an option to sync your AINEO Secure mail, contacts, and schedule.  You can synchronize everything, just mail, just contacts or just calendar.  Enjoy!

AINEO Secure Email MX Settings

The MX (mail exchange) settings for using your email on AINEO Secure email are

Priority 10
zmail.aineo.net

Priority 11
zmail.yourdomain.com
(Please insert your domain name in ‘your domain’ above)

Priority 12
yourdomain.com
(Please insert your domain name in ‘your domain’ above)

DNS Setting For AINEO Secure

Whether you have your domain through AINEO Secure or purchased through another provider, the domain name servers (DNS) needs to be set to the following two servers to be able to use your domain with your AINEO Secure account.

ns1.aineosecure.com
ns2.aineosecure.com

What Is the Difference Between AINEO Secure Email and Webhosting?

AINEO Secure is a collaborative services with various modules.  For email, there are two choices.

1. AINEO Secure Webhosting
If you need email and a website, then you will want to use webhosting. AINEO Secure Webhosting has
-Great email accessible via three different webmail clients.
-A browser-based control panel for easy install of online photo albums, wordpress, and a lot of other great software to build your website on.
-IMAP and POP3 access to your email via any email client such as Outlook, Thunderbird, Mac Mail, Eudora, the list goes on and on..  You’ve got high speed POP3 or IMAP to your mail.
-Access to your email via iPhone, WinMo, Symbian, Blackberry or whatever device supports IMAP and POP3

2. AINEO Secure Email

If you need to collaborate with a team of people, then you want to use AINEO Secure Email.  You still get all the great web features as described about, however we give you a corporate grade email server cluster.  The difference is you get

Mail
-Even better Junkmail protection
-Better Address book that will sync with your iPhone, WinMo, or BlackBerry device
-Full Blackberry Enterprise Server (BES) for your team for mobile data protection and privacy

A Calendar that
-You can sync with your mobile device
-Share with people on your team
-The ability to book meeting rooms and resources such as projectors

Task List
-Keep track of your daily action items
-Share it with your team
-Make a team task list

Docs-
-Online Word docs
-Spreadsheets
-Memos
Share any of this with your team or even people outside your office.

Please let us know if you have any questions.  In short, you

How Do I Use My Domain With AINEO Secure

Once you sign up for an account on AINEO Secure it is very simple.

Just point your domain to

ns1.aineosecure.com

ns2.aineosecure.com

This is called DNS (domain name server) set up.  This is very simple and usually done at Godaddy, Enom, or whatever name registrar you use.  You can also transfer your domain to our service anytime which is easier for us to help if your website, email, and domains are all with AINEO Secure.

How Can I Access My AINEO Secure Account

There are at least three ways you can access your email via

1) Browser (Internet Explorer, Firefox, Safari, Opera, Etc)

2) Zimbra Desktop software which can be downloaded here.

3) Microsoft Outlook (let us know if you want the connector)

4) Via IMAP or POP3 in any mail client, such as mail on your Mac.  With SSL, the server name is zmail.aineo.net for both sending and receiving. Port numbers are IMAP: 993 and SMTP: 465. Without SSL, zmail.bqf.jp will also work.

You can sync your iPhone, iPad, Android, or Windows Mobile with the service for your calendar, tasks, and address book (task sync is not fully supported by some devices). You just set up your account as an exchange account.  Please let us know if you have any questions.

What Is Zimbra?

Zimbra is a all in one messaging and collaboration suite of products provided in AINEO Secure.
Zimbra Collaboration Suite (ZCS) 5.0 is a truly modern, innovative messaging and collaboration application. Zimbra is the leading open source solution for enterprise, service provider, education, and government environments; offering administrators and their end-users unmatched benefits. It’s no wonder Zimbra is a popular choice for today’s growing Mac and Linux email server base.
Ajax based web collaboration is at the heart of ZCS 5.0. The powerful web client integrates email, contacts, shared calendar, VoIP, and online document authoring into a rich browser-based interface. Also, our unique open source Zimlet technology makes it easy for you to include custom ‘mash-ups’ in the ZCS web client.
ZCS 5.0 also includes an elegant Ajax based Admin Interface plus full scripting tools to manage the ZCS server. Full support is provided for standards-based APIs (IMAP / POP / iCal / CalDAV) as well as MAPI and iSync, which enable seamless compatibility with other clients like Microsoft Outlook, Apple desktop suite, and Mozilla Thunderbird.
Zimbra also offers Zimbra Mobile, which provides over-the-air “push” synchronization to smartphones as well as a Connector for BlackBerry Enterprise Server.
The Zimbra solution also has a complete high security package including built-in anti-spam and anti-virus scanning.
Zimbra Desktop combines the best aspects of existing email clients (also known as POP or IMAP email clients) with modern webmail applications to make a totally new and improved experience.
Nowhere else will you find an application with full email, contact, calendar, document management and offline access features for free! (Take a look at this comparison guide.)
You can find out more about Zimbra desktop here.  Better yet, you can use Zimbra Desktop at your company for free with AINEO Secure.  AINEO Networks’ Groupware solution for business and the enterprise.  Look for the plan that matches your business here.

More on Zimbra Desktop-
Key features
Email, contacts, calendar, and documents all in one application
Syncs Zimbra, Yahoo! Mail and Gmail email, contacts and calendars
Read email from any POP or IMAP email account including AOL, Hotmail or business email
Works on Windows, Apple, or Linux desktop computers
No limit to the size of your email storage
It works online and offline
Available in 20 languages
Email
Easily compose, edit, delete, reply, or make drafts
“Drag and Drop” messages into new folders or the Trash
Supports plain text and html message formatting
Add email signatures for each account and automatically reply with the correct “from” address
Compose email even when you are not online-messages you send are saved in the “Outbox” and are sent when you connect again
Supports any POP or IMAP email plus Zimbra, Yahoo! Mail, Gmail, AOL and Hotmail
Conversation Views, Tags, and Search
Collapse email threads into a single Conversation View to simplify your inbox
Tag messages as important from people you care about
Quickly search your mailbox for pictures, documents or text-even with attachments
Use Advanced Search to easily search by folder, date, person, subject or attachment
Save searches as Virtual Folders- for example “All email with attachments from Joe”
Now features built-in support for Yahoo! Inquisitor
Web mash-ups
View addresses as Yahoo! Maps
Automatically detect your location and find points of interest with Yahoo! Local
Preview web pages at thumbnails instead of opening a browser
See your calendar schedule from within an email message if you hover over a date
Web Search powered by Yahoo! is built directly into Zimbra Desktop
Automatically save pictures to Flickr

Contacts
Store all your contacts in one place for all your accounts
Create groups and tags to organize them
Add photos to contacts
Auto complete email addresses when composing email
Easily import new contacts from other applications as .csv files or export contacts as .csv files for backup
Syncs Zimbra, Yahoo! and Gmail contacts

Calendar
Manage multiple color-coded calendars
View calendars in Day, Week, Work Week, Month or List view
“Fisheye” in the Month view let’s you easily view and edit events
Drag and drop’ events to new days or to change times
Import public web calendars (iCal format), such as sports schedules
Invite others to meetings and view free/busy times
Syncs Zimbra, Yahoo! and Gmail calendars

Documents, Tasks, Briefcase
Edit Documents including add images, tables and spreadsheets; share them in email
Track your to do’s including start and end dates, percent complete
Save attachments in Briefcase rather than as message attachments
Works with any account you set up

Extra features with Zimbra Collaboration Suite on AINEO Secure Hosting
Email, contacts, calendar, documents, tasks synchronize to the Zimbra Server
Access to shared data from peers (email, contacts, calendars, etc)
Works with both Open Source and Network Edition (ZCS 5.0+ servers)
Existing user preferences (folders, signatures, settings, etc) are imported
Access to mobile devices, the Zimbra online Web Client and much more